On-Kare
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    International

    One core platform, adapted to every market

    Data residency, exchange standards, currency and language are configured per country, without duplicating the platform.

    30+countries covered
    58languages
    50+currencies
    Regulatory frameworks

    Adapted region by region

    Compliance and exchange capabilities follow the regulatory framework of each zone.

    Europe

    GDPR framework, exchanges structured around the European Health Data Space, and local health-data hosting per national requirements.

    Frameworks considered

    GDPR
    EHDS
    • Configurable data residency per country
    • Patient consent aligned with the European framework
    • Interoperability with national e-health infrastructures

    North America

    Handling of protected health information and requirements that vary by state or province.

    Frameworks considered

    HIPAA
    • Audit trail of access to health data
    • Authorization and business-associate management
    • Billing adapted to North American payers

    Asia-Pacific

    Dedicated connectors to national claims and health-insurance systems (Indonesia, Japan, South Korea, Malaysia, Philippines, Singapore, Thailand, Vietnam, Australia).

    Frameworks considered

    PDPA
    PIPA
    APPI
    • Per-country claims gateways
    • Adaptation to public and mixed health systems

    Middle East & Africa

    Per-country configuration of data protection and exchange standards, with multi-currency billing.

    Frameworks considered

    PDPL
    POPI
    • Local-currency billing
    • Care settings adapted to growing networks
    Countries

    Country by country coverage

    Data protection law and main exchange standards referenced for each market.

    🇫🇷

    France

    GDPR + Loi Informatique et Libertés

    HL7 FHIR R4
    DICOM
    🇩🇪

    Germany

    GDPR + BDSG

    HL7 FHIR R4
    DICOM
    🇬🇧

    United Kingdom

    UK GDPR + Data Protection Act 2018

    HL7 FHIR UK Core
    DICOM
    🇺🇸

    United States

    HIPAA + HITECH Act

    HL7 FHIR R4
    DICOM
    🇨🇦

    Canada

    PIPEDA + Provincial laws (PHIPA, HIA, PHIA)

    HL7 FHIR R4
    DICOM
    🇦🇺

    Australia

    Privacy Act 1988 + Australian Privacy Principles

    HL7 FHIR AU Base
    DICOM
    🇯🇵

    Japan

    APPI (Act on Protection of Personal Information)

    HL7 FHIR JP Core
    DICOM
    🇰🇷

    South Korea

    PIPA (Personal Information Protection Act)

    HL7 FHIR KR
    DICOM
    🇧🇷

    Brazil

    LGPD (Lei Geral de Proteção de Dados)

    HL7 FHIR R4
    DICOM
    🇮🇳

    India

    DPDPA (Digital Personal Data Protection Act 2023)

    HL7 FHIR R4
    DICOM
    🇦🇪

    United Arab Emirates

    Federal Decree-Law No. 45/2021 (Data Protection Law)

    HL7 FHIR R4
    DICOM
    🇸🇦

    Saudi Arabia

    PDPL (Personal Data Protection Law)

    HL7 FHIR R4
    DICOM
    🇹🇭

    Thailand

    PDPA (Personal Data Protection Act B.E. 2562)

    HL7 FHIR R4
    DICOM
    🇸🇬

    Singapore

    PDPA (Personal Data Protection Act 2012)

    HL7 FHIR R4
    DICOM
    🇿🇦

    South Africa

    POPIA (Protection of Personal Information Act)

    HL7 FHIR R4
    DICOM
    🇮🇱

    Israel

    Privacy Protection Law 5741-1981 + Health Information Regulations

    HL7 FHIR R4
    DICOM
    🇮🇹

    Italy

    GDPR + Codice Privacy (D.Lgs. 196/2003)

    HL7 FHIR R4
    DICOM
    🇪🇸

    Spain

    GDPR + LOPDGDD

    HL7 FHIR R4
    DICOM
    🇳🇱

    Netherlands

    GDPR + UAVG

    HL7 FHIR R4
    DICOM
    🇧🇪

    Belgium

    GDPR + Loi cadre relative à la protection des données

    HL7 FHIR R4
    DICOM
    🇨🇭

    Switzerland

    nFADP (new Federal Act on Data Protection 2023)

    HL7 FHIR CH Core
    DICOM
    🇦🇹

    Austria

    GDPR + DSG (Datenschutzgesetz)

    HL7 FHIR R4
    DICOM
    🇵🇹

    Portugal

    GDPR + Lei 58/2019

    HL7 FHIR R4
    DICOM
    🇸🇪

    Sweden

    GDPR + Patientdatalagen (PDL)

    HL7 FHIR R4
    DICOM
    🇳🇴

    Norway

    GDPR + Personopplysningsloven

    HL7 FHIR R4
    DICOM
    🇩🇰

    Denmark

    GDPR + Databeskyttelsesloven

    HL7 FHIR R4
    DICOM
    🇫🇮

    Finland

    GDPR + Tietosuojalaki

    HL7 FHIR R4
    DICOM
    🇵🇱

    Poland

    GDPR + Ustawa o ochronie danych osobowych

    HL7 FHIR R4
    DICOM
    🇨🇿

    Czech Republic

    GDPR + Zákon o zpracování osobních údajů

    HL7 FHIR R4
    DICOM
    🇷🇴

    Romania

    GDPR + Legea nr. 190/2018

    HL7 FHIR R4
    DICOM
    🇮🇪

    Ireland

    GDPR + Data Protection Act 2018 (Ireland)

    HL7 FHIR R4
    DICOM
    🇳🇿

    New Zealand

    Privacy Act 2020 + HIPC (Health Information Privacy Code)

    HL7 FHIR R4
    DICOM
    🇲🇽

    Mexico

    LFPDPPP (Ley Federal de Protección de Datos Personales)

    HL7 FHIR R4
    DICOM
    🇨🇴

    Colombia

    Ley 1581 de 2012 (Habeas Data)

    HL7 FHIR R4
    DICOM
    🇹🇷

    Turkey

    KVKK (Kişisel Verilerin Korunması Kanunu)

    HL7 FHIR R4
    DICOM
    🇷🇺

    Russia

    Federal Law No. 152-FZ (Personal Data)

    HL7 FHIR R4
    DICOM
    🇪🇬

    Egypt

    Law No. 151/2020 (Personal Data Protection)

    HL7 FHIR R4
    DICOM
    🇳🇬

    Nigeria

    NDPA (Nigeria Data Protection Act 2023)

    HL7 FHIR R4
    DICOM
    🇰🇪

    Kenya

    Data Protection Act 2019

    HL7 FHIR R4
    DICOM
    🇬🇭

    Ghana

    Data Protection Act 2012 (Act 843)

    HL7 FHIR R4
    DICOM
    🇵🇭

    Philippines

    Data Privacy Act of 2012 (RA 10173)

    HL7 FHIR R4
    DICOM
    🇻🇳

    Vietnam

    Decree 13/2023/ND-CP (Personal Data Protection)

    HL7 FHIR R4
    DICOM
    🇮🇩

    Indonesia

    UU PDP (Law No. 27/2022 on Personal Data Protection)

    HL7 FHIR R4
    DICOM
    🇲🇾

    Malaysia

    PDPA 2010 (Personal Data Protection Act)

    HL7 FHIR R4
    DICOM
    🇰🇭

    Cambodia

    Draft Data Protection Law (pending)

    HL7 FHIR R4
    DICOM
    🇱🇦

    Laos

    Law on Electronic Data Protection 2017

    HL7 FHIR R4
    DICOM
    🇲🇲

    Myanmar

    Cybersecurity Law 2021 (includes data protection provisions)

    HL7 FHIR R4
    DICOM
    🇵🇰

    Pakistan

    Personal Data Protection Bill (draft, pending)

    HL7 FHIR R4
    DICOM
    🇧🇩

    Bangladesh

    Digital Security Act 2018 + Data Protection Act (pending)

    HL7 FHIR R4
    DICOM
    🇱🇰

    Sri Lanka

    Personal Data Protection Act No. 9 of 2022

    HL7 FHIR R4
    DICOM
    Billing

    Multi-country billing and taxation

    The Revenue & finance domain of the catalogue includes country-specific taxation and statutory reporting.

    Multi-currency billing

    Tax and statutory reporting

    Country-specific invoice formats

    Local payment connectors

    Consolidated financial reporting

    Language

    An interface adapted to team and patient

    58 languages, right-to-left scripts included

    The clinician interface, patient portal and communications translate without losing clinical formatting.

    Localized patient communications

    Reminders, notifications and patient documents adapt to the preferred language and channel of each market.

    Interoperability

    Exchanging across borders

    See also the Integrations page for the detail of standards and connectors.

    Standards-based exchange

    HL7 FHIR and dedicated connectors to talk to local health systems in each market.

    Cross-border referral coordination

    Tracking care journeys that span several countries, with traceability of the information transfer.

    Data residency per jurisdiction

    Choice of health-data storage location based on the regulation of the country of practice.

    Frequently asked questions

    Is On-Kare certified in my country?

    On-Kare adapts its configuration (data residency, exchange standards, currency, language) to each market. Country-specific certifications depend on your organization and are validated with our teams during deployment.

    Where is health data hosted?

    The hosting location is configurable per jurisdiction to respect your market’s data-residency requirements.

    How does multi-country billing work?

    Each facility bills in its local currency, with country-compliant invoice formats and taxation, consolidated into a single report for a multi-site network.

    Can clinicians work in their own language?

    Yes, the interface is available in 58 languages with support for right-to-left scripts.

    Configured per specialty

    Beyond the shared core, dedicated capabilities match the protocols of each specialty.

    General practice264
    Dentistry152
    Mental health119
    Pediatrics100
    Dermatology73
    Pharmacy & medication70
    Oncology69
    Physiotherapy & rehabilitation55
    Ophthalmology46
    ENT41
    Obstetrics & midwifery30
    Gynecology23
    Audiology21
    Aesthetic medicine15
    Allergy & respiratory13
    Psychology & psychotherapy12
    Psychiatry11
    Geriatrics11
    Vaccination & prevention9
    Optometry8
    Nutrition & lifestyle8
    Home & community care6
    Cardiometabolic care5
    Orthodontics3
    Implantology & oral surgery2

    Adapted to the care setting

    Clinic, hospital, multi-site network, virtual or home care: one core, different workflows.

    Hospital & multi-specialty911
    All care settings599
    Ambulatory clinic542
    Virtual-first care50
    Home & remote care42
    Multi-site network9
    Hybrid care3
    Functional scope

    One platform, eight domains, a single patient record

    Care doesn't stop at the consultation. On-Kare covers the whole chain — from booking to reimbursement, from triage to compliance — so nothing falls between tools.

    Clinical operations

    1099 capabilities

    Intake, triage, clinical documentation, care pathways, prescribing, imaging, telehealth and remote monitoring.

    General Clinical Ops
    Ai Automation
    Triage & Risk Stratification
    Clinical Docs
    Pathway Orchestration
    286 AI-augmented

    Growth & access to care

    374 capabilities

    Online booking, no-show reduction, reminders, reputation, patient journeys and retention.

    Digital Intake
    Patient Comms
    Scheduling Core
    Scheduling & Capacity
    General Clinical Ops
    19 AI-augmented

    Revenue & finance

    237 capabilities

    Quotes, payments, third-party billing, revenue cycle, collections, denial control and financial reporting.

    RCM & Claims Integrity
    Billing Payments
    Appeals & Legal Recovery
    General Clinical Ops
    Pathway Orchestration
    9 AI-augmented

    Analytics & performance

    148 capabilities

    Multi-site steering, clinical and financial KPIs, internal benchmarks, quality and productivity.

    Analytics Reporting
    Clinical analytics warehouse
    Lab & Diagnostics
    Pathway Compliance Analytics
    9 AI-augmented

    Governance & compliance

    137 capabilities

    Consent, traceability, health-data hosting, access rights, audit trails and risk management.

    Consent & Data Governance
    General Clinical Ops
    Identity Consent
    Intake & Identity
    Security & Trust Controls
    13 AI-augmented

    Platform & interoperability

    84 capabilities

    APIs, FHIR/HL7, lab, pharmacy and EHR connectors, patient identity and real-time synchronisation.

    Interoperability & Ecosystem
    Transversal
    Interop Api
    Triage & Risk Stratification
    Imaging & Diagnostics
    2 AI-augmented

    Workforce operations

    39 capabilities

    Team scheduling, capacity, task delegation, onboarding and clinician administrative load.

    General Clinical Ops
    Workforce & Labor
    Scheduling & Capacity
    Triage & Risk Stratification
    Intake & Identity
    5 AI-augmented

    Public health & community

    38 capabilities

    Prevention, screening, public-health campaigns, regional coordination and access to care.

    Pathway Orchestration
    Pharmacy & Medication
    Public Health & Humanitarian
    Triage & Risk Stratification
    Pediatrics & Education Health

    Let's talk about your international rollout

    Our teams review with you the configuration suited to your market.

    2,156 clinical and operational capabilities. One single platform.

    8 business domains, 25 specialties, 7 care settings and 343 AI-augmented capabilities — without stacking more software.

    See the coverage