General practitioners and practice managers
On-Kare for general practice
Fifteen-minute consultations leave no room for a second pass on the record: the note, the prescription, the referral and the follow-up have to close inside the slot.
The problem, in this context
01
Notes are finished after hours, so the record a colleague opens at 6pm is not the record the consultation produced.
02
Chronic follow-up depends on the doctor remembering, not on the record calling the patient back.
03
Referral letters are rewritten from scratch although every element already exists in the consultation.
How On-Kare answers it
Draft while you talk
the consultation note is drafted from the encounter and signed before the patient stands up.
Recall that survives the day
chronic and preventive recalls are held by the record and fired on schedule.
Referral in one action
the letter is assembled from the note, the history and the reason for referral.
The capabilities mobilised
Referenced, never restated: each capability is described on its own page.
What is specific to this context
01
Panel continuity: the same patient is seen by the same practice for years, so the record has to age well, not just open fast.
02
Prescription rules and reimbursement codes differ by country and are applied at the point of writing, not at billing.
03
Most contacts are short and repeated: the interface is optimised for the fifth visit, not the first.
Proof
No customer story is published for this specialty yet. Until one is, the proof is the product tour filtered on general practice — real screens only, no mock-ups.
In which product
The six questions
- What is it?
- A configuration of On-Kare Pro for family medicine: consultation, prescription, referral and recall in one pass.
- Who is it for?
- Solo practitioners, group practices and health centres running general medicine panels.
- Which problem does it solve?
- Documentation and follow-up spill outside the slot, and the record loses the day's decisions.
- How does it work?
- The encounter drives the note; the note drives the prescription, the letter and the next appointment.
- How is it different?
- The follow-up is created by the same action that closes the note, not by a separate task list.
- What is the proof?
- Walk the general-practice path of the product tour: five real screens from arrival to recall.
This page is part of a platform of 2,156 clinical and operational capabilities across 8 business domains.
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Fifteen-minute consultations leave no room for a second pass on the record: the note, the prescription, the referral and the follow-up have to close inside the slot.
Medical review: 2026-08-24 · Legal review: 2026-08-24