Clinicians delivering remote care
Telehealth
A remote encounter that carries identity, consent, documentation and billing — the same encounter, delivered at distance.
The session
- 01
Before
Identity verified, consent recorded, history loaded.
- 02
During
Consultation and documentation in the same window.
- 03
After
Note signed, follow-up scheduled, claim produced.
Where it is used
Where the patient joins.
Where the clinician delivers and documents.
The six questions
- What is it?
- A remote consultation embedded in the record, not a video call bolted next to it.
- Who is it for?
- Clinicians delivering remote care, and the organisations accountable for it.
- Which problem does it solve?
- Remote encounters happen in a separate tool, so identity, consent and documentation are handled twice — or not at all.
- How does it work?
- The session opens from the appointment, verifies identity, records consent, shows the resolved history, and writes the note, orders and claim into the same record when it ends.
- How is it different?
- Consent and identity verification are part of the encounter record, with their own timestamps, rather than a checkbox in a third-party tool.
- What is the proof?
- Session, consent, note and claim all reference the same encounter identifier and are auditable together.
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A remote encounter that carries identity, consent, documentation and billing — the same encounter, delivered at distance.
Medical review: 2026-08-24 · Legal review: 2026-08-24